Welcome to Red Sparrow Limited. These Terms & Conditions govern your use of redsparrowlimited.com and any enquiries, consultations, proposals, software development, website development, mobile application development, cloud, AI, cybersecurity, IT consultancy, or other technology services provided by Red Sparrow Limited.
By using this website or engaging our services, you agree to these Terms & Conditions.
Red Sparrow Limited provides technology and software-related services, including:
Specific project requirements, deliverables, timelines, and pricing may be defined separately through proposals, quotations, contracts, or work orders.
You may use this website for lawful purposes only.
You agree not to:
We may restrict or block access where misuse is suspected.
Submitting an enquiry, requesting a quotation, or discussing a project does not automatically create a contractual relationship.
A project becomes formally agreed when the applicable proposal, quotation, work order, agreement, or other project document is accepted by both parties.
Project scope may include:
Any work outside the agreed scope may require additional time and charges.
Red Sparrow Limited will deliver services according to the agreed project scope.
If the client requests additional features, integrations, revisions, modules, or functionality outside the original scope, these may be treated as additional work.
Such changes may affect:
Additional work will normally proceed after mutual agreement.
Clients are responsible for providing accurate and timely information required to complete a project.
This may include:
Delays in receiving required materials, feedback, or approvals may affect the delivery timeline.
Payment terms will be defined in the applicable proposal, quotation, agreement, or invoice.
Unless otherwise agreed:
Applicable taxes, transaction fees, hosting fees, licenses, APIs, subscriptions, or other external costs may be charged separately unless specifically included in the quotation.
Projects may rely on third-party products or services such as:
Red Sparrow Limited is not responsible for changes, pricing, limitations, downtime, policy updates, or discontinuation caused by third-party providers.
Unless otherwise agreed in writing, Red Sparrow Limited retains ownership of its:
Ownership of project-specific deliverables will be determined by the applicable agreement and payment terms.
Clients must have the legal right to use any content, trademarks, images, software, data, or other materials they provide to us.
We aim to develop reliable, secure, and high-performing solutions. However, software and technology systems may occasionally experience bugs, compatibility issues, service interruptions, or unexpected technical problems.
No software can be guaranteed to remain completely error-free, uninterrupted, or immune from all security threats.
Where maintenance or support is included, we will address eligible technical issues according to the agreed service scope.
Before final deployment, clients may be asked to review and test the project.
Clients are responsible for reporting issues, errors, or required corrections during the testing or approval period.
Once the project has been approved and launched, additional changes may be treated as maintenance or new development work.
Ongoing maintenance and technical support are provided only where included in the project agreement or purchased separately.
Support may include:
New modules or major functionality changes are normally considered separate development work.
Where Red Sparrow Limited provides hosting, cloud, server, or infrastructure services, performance may depend partly on third-party infrastructure providers.
Clients are responsible for renewing services such as domains, hosting, cloud subscriptions, licenses, or external services unless otherwise agreed.
Failure to renew required third-party services may cause service interruption.
Clients are responsible for ensuring that data provided to us is collected and used lawfully.
Where a project involves personal, confidential, or business data, Red Sparrow Limited will take reasonable technical and organizational measures to protect information within the agreed project scope.
Clients are also responsible for:
Where confidential business or technical information is shared during a project, both parties should take reasonable steps to protect such information from unauthorized disclosure.
Where required, separate confidentiality or non-disclosure agreements may be used.
Unless otherwise restricted by a written agreement, Red Sparrow Limited may identify completed work as part of its portfolio, case studies, company profile, or business credentials.
Confidential project information will not be intentionally disclosed without appropriate authorization.
Clients may request specific confidentiality arrangements before project publication.
To the extent permitted by applicable law, Red Sparrow Limited will not be responsible for indirect, incidental, or consequential losses arising from:
Any liability related to a specific project will be subject to the terms of the relevant agreement.
A project may be suspended or terminated where:
Payment obligations for work already completed may remain due after termination.
The information on this website is provided for general informational purposes.
We may update, modify, replace, or remove website content, service descriptions, features, pricing information, or other material without prior notice.
Website information does not replace a formal project proposal, quotation, or contract.
Our website may contain links to third-party websites or services.
Red Sparrow Limited does not control and is not responsible for the availability, security, content, privacy practices, or terms of third-party websites.
Use of our website and services is also subject to our Privacy Policy.
The Privacy Policy explains how personal information may be collected, used, stored, and protected.
Red Sparrow Limited may update these Terms & Conditions from time to time.
The revised version will become effective once published on this website.
Continued use of the website after changes are published indicates acceptance of the updated Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted according to the applicable laws of Bangladesh, unless otherwise agreed in a specific written contract.
Any dispute relating to a project may also be subject to the dispute-resolution terms included in the applicable agreement.
For questions regarding these Terms & Conditions or our services, please contact:
Red Sparrow Limited
Email: sells@redsparrowlimited.com