• Company Profile

Red Sparrow Limited respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit redsparrowlimited.com, contact us, request a quotation, or use our services.

Red Sparrow Limited provides custom software development, website and web application development, mobile application development, cloud and hosting services, AI and machine learning integration, cybersecurity, IT consultancy, and business software solutions. 

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit a contact or enquiry form
  • Request a quotation or consultation
  • Contact us by phone, email, WhatsApp, or other communication channels
  • Discuss a software or technology project with us
  • Subscribe to updates or communicate with our team

This information may include:

  • Name
  • Company or organization name
  • Email address
  • Phone number
  • Job title
  • Project requirements
  • Business information
  • Messages and enquiries
  • Other information you choose to provide

We may also automatically collect limited technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referral source
  • Date and time of visits
  • Website interaction data

2. How We Use Your Information

We may use collected information to:

  • Respond to enquiries and consultation requests
  • Prepare proposals, quotations, and project estimates
  • Communicate regarding projects and services
  • Deliver and support our software and technology services
  • Improve our website, services, and user experience
  • Provide technical support and maintenance
  • Understand website usage and performance
  • Maintain security and prevent misuse
  • Meet legal, regulatory, or contractual obligations
  • Send relevant service or business communications where permitted

3. Project and Client Information

When providing software development, website development, mobile application, cloud, cybersecurity, or consultancy services, clients may provide business information, documents, system requirements, credentials, technical information, or other project-related materials.

We use such information only for legitimate project delivery, communication, support, maintenance, and related business purposes.

Where necessary, access to project information is limited to authorized team members and service providers involved in delivering the relevant work.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand visitor behavior, improve performance, and support marketing activities.

The website currently provides controls for categories including Necessary, Functional, Analytical, Advertisement, and Unclassified cookies. Necessary cookies support essential website functions, while other categories can be managed through the site’s cookie preferences. 

You may accept, reject, or customize non-essential cookies through the cookie consent settings available on our website.

5. How We Share Information

We do not sell or rent personal information.

We may share information only when reasonably necessary with:

  • Authorized employees and team members
  • Hosting and cloud infrastructure providers
  • Website and analytics service providers
  • Communication and email service providers
  • Payment or business service providers where applicable
  • Professional advisers
  • Technology partners required for project delivery
  • Government or regulatory authorities where legally required

Third parties are expected to process information only for the purposes for which it is provided and in accordance with applicable requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal and business information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Modification
  • Disclosure
  • Destruction

However, no internet transmission, server, software platform, or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including project delivery, customer support, contractual obligations, accounting, legal requirements, and legitimate business records.

Information that is no longer required may be securely deleted, anonymized, or retained where required by law.

8. Third-Party Links

Our website may contain links to external websites, applications, or third-party services.

Red Sparrow Limited is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. International Data Processing

Some hosting, cloud, analytics, communication, or technology providers used in delivering our website or services may process data outside Bangladesh.

Where applicable, we take reasonable steps to ensure that information is handled with appropriate safeguards.

10. Your Privacy Rights

Depending on applicable law and your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request information about how your data is used
  • Adjust your cookie preferences

To make a privacy-related request, contact Red Sparrow Limited using the details below.

11. Marketing Communications

Where you have provided consent or where otherwise permitted, we may send information about our services, solutions, company updates, or relevant business opportunities.

You may request to stop receiving marketing communications at any time.

12. Children’s Privacy

Our website and services are primarily intended for businesses and professional users. We do not knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us, please contact us so that appropriate action can be taken.

13. Changes to This Privacy Policy

Red Sparrow Limited may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.

The latest version will be published on this page with an updated revision date.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or how we handle personal information, please contact:

Red Sparrow Limited
Email: sells@redsparrowlimited.com